At MaghribEats, we work to deliver your orders quickly and safely. Please read our refund rules carefully before placing an order.
We only provide refunds in the following situation:
Food is damaged, spilled, spoiled, or offer a discount on your next order as compensation
To request a refund, customers may be asked to provide clear photos or videos of the issue.
If a product from a store is not working, the refund is not handled by MaghribEats.
Instead:
We will contact the store on your behalf
The store decides if they will replace, repair, or refund the item
MaghribEats only forwards the issue — we do not issue refunds for store products
Refunds cannot be provided for:
Missing items from the restaurant
Wrong item prepared by the restaurant
Taste or preference issues
